PTT Philippines goes beyond pump price competition

February 16, 2018
PTT Philippines goes beyond pump price competition

PTT Philippines President & CEO Sukanya Seriyothin (middle) is assisted by top executives from PTT headquarters in Thailand led by Mr. Auttapol Rerkpiboon, Chief Operating Officer of PTT Downstream Petroleum Business Group; Mr. Poomsak Aranyakasemsuk, Board of Directors member of PTT Oil and Retail Business Company Limited; Ms. Wilaiwan Kanjanakanti, EVP, PTT Group Finance and Accounting Policy; and Mr. Wisarn Chawalitanon, Executive Vice President, PTT International Marketing, during the grand opening of PTT’s biggest service station in the Philippines — the park station PTT SCTEX. Also in photo are (L-R) Ms. Khankhanit Amphuprapa, Minister Counselor, Thai Trade Center; Group Captain Ponlawat Intravised, Royal Thai Air Force Defense & Air Attaché; Captain Pairote Fuangchan, Thai Assistant Defense & Naval Attaché; Ms. Urawadee Sriphiromya, Thai Minister & Deputy Chief of Mission; and Ms. Pilar Tugade-Hlatky, Dealer of PTT SCTEX. Also present is H.E. Thanatip Upatising (4th from right), Thai Ambassador to the Philippines.

PTT Philippines is bringing competition among oil companies beyond the pump prices, banking not just on good products but on quality services as well, highlighting its five star amenities particularly its toilet called Restroom 20.

At the grand opening of its largest service station in the Philippines — the two-hectare PTT SCTEX — on Tuesday, PTT Philippines President and Chief Executive Officer Sukanya Seriyothin showcased the unique features of Restroom 20, a pay toilet concept originated from PTT Thailand.

The first class toilet, an air-conditioned amenity in the station, has been designed to be luxurious but at the same time environment and customer-friendly. It has a solar roof that could save energy to us much as 1.5-megawatt per month.

“From our records, the amount of energy that we save on a monthly basis is ranging from almost 900 kilowatt per month to as high as 1.5-megawatt,” Seriyothin said. “And that can be translated to about P100,000 savings per year,” she added.

But more than its well-appointed features, PTT’s Restroom 20 also has a unique purpose, to give out to charity whatever fund it may raise from its operations.

Since it started its operations, PTT Restroom 20 has already reached the P2-million mark collection and formally turned them over to several beneficiaries identified by the local and provincial governments of Tarlac, including the regional office of the Department of Social Welfare and Development.

Ms. Seriyothin spearheaded the formal turn-over of the collections in a simple ceremony witnessed by executives from PTT headquarters in Thailand and from the Tarlac local government units.

”It is a very humbling opportunity for us to share in our own little way the proceeds from Restroom 20. It is part of PTT’s care, share, & respect advocacy in areas where we do our business,” she said while handing over the checks to beneficiaries that include New Concepcion Senior Citizens Consumers Cooperative, Concepcion Day Care Workers Federation, Community Volunteer Barangay Health Workers, Gawad Kalinga Amalia Village, Concepcion Tarlac Federation of Person with Disabilities, Concepcion Bahay Pagbabago (Reformation Center),  and Concepcion Sports Complex, the Provincial government of Tarlac, and Department of Social Welfare Development Region III.

The Restroom 20 at PTT SCTEX has been in operations since the gasoline station soft-opened two years ago. PTT currently has two Restroom 20s in the Philippines.  The other one is located at 1.5-hectare PTT Lucena in Quezon Province. Several non-government organizations and groups have already benefitted from the proceeds of the restroom in Quezon.

“Our customers deserve more than what we offer in our pump. We cannot just simply offer fuel to our customers in this highly competitive downstream industry. There must also be a good corporate citizenship which we value in PTT,” Ms. Seriyothin averred.

“We want to touch the lives of many Filipinos not only through the quality products that we have in gasoline stations, but also through the kind of services that we offer in the station like this Restroom 20,” she added.

The turnover of donation was witnessed by some key executives from PTT Thailand that include Mr. Auttapol Rerkpiboon, Chief Operating Officer of PTT Downstream Petroleum Business Group; Ms. Jiraphon Kawswat, Senior Executive Vice President, Oil Business Unit; and former PTT Philippines President & CEO Mr. Wisarn Chawalitanon, now the Executive Vice President for International Marketing.

Apart from being luxurious and environment-friendly, PTT also provided wheelchair ramp and handrails in the station amenities to give access to persons with disabilities (PWDs). The friendly designs have been placed around the station, particularly in the public restroom, parking, and walkway to the food shop areas.

The environmental and customer-friendly designs are the same features that PTT Philippines adapted from PTT’s “Life Station” in Thailand. The “Life Station” concept talks about being more than just a service station, it serves as a one-stop service to satisfy the lifestyle of modern consumers with myriad of conveniences through amenities and shops like convenience store, coffee shop, and auto services, among others.

Apart from the gasoline station, PTT SCTEX currently houses the Café Amazon, 7-11 convenience store, Pancake House, and the Restroom 20. Soon, a row of restaurants and other service shops will open to provide more convenience to its customers,

PTT currently has 122 gasoline stations located in various parts of Luzon and Central Visayas. It also diversified recently in the country with the opening of Café Amazon, the most popular coffee chain in Thailand with over 2,000 stores.

During the event, PTT also signed contracts with some Café Amazon franchisees, marking the further expansion of the Thai-brand coffee shop in the Philippines.

Also, PTT is set to open its convenience store Jiffy in the country.

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